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Am I eligible to attend a graduation ceremony this year?
Yes, if you’ve met all the criteria.
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Are Campus Tours running if I applied though Clearing?
Yes, go to a Welcome Desk and a current student will show you around the campus.
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Are gym fees included in my tuition?
No, the gym is separate from your tuition fees.
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Are there any fitness classes?
Yes we have online and in-person fitness classes available.
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Are there any Paramedic Science societies?
Yes, the Paramedic Science Student Society has been running for over 5 years.
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Are there secure lockers available on campus?
Secure lockers are available on all three of our campuses and will cost between £10 - £20 for the whole academic year.
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Can children attend a graduation ceremony?
We have ways for children of all ages to view the ceremony.
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Can I apply for an Oyster card as a partner college student?
Unfortunately, you won’t be able to apply for an Oyster card with Greenwich if you’re studying at one of our partner colleges.
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Can I apply to be an ambassador at any point during the year?
No, we usually have two recruitment cycles, one in the first term and one in the second term.
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Can I change the time of my graduation ceremony?
Unfortunately, this isn’t possible.
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Can I defer my graduation ceremony?
Yes, you don’t have to attend this time.
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Can I go to graduation if I successfully complete the degree part of my apprenticeship?
Yes, our successful apprentices are always welcome to come to graduation.
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Can I have a part-time job during my placement as an MSc with Industrial Practice student?
You can work up to 20 hours a week part-time while on placement but you don't want to overdo it as your placement is full-time too.
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Can I have a reference for my employer?
Please create an enquiry as we can forward it to your faculty to inform you best on your options.
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Can I have extra guest tickets for my graduation?
You’ll get two guest tickets, but further tickets may be available later.
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Can I have information sent to my personal email instead of my university email address?
Unfortunately not unless you don’t have access to your Greenwich account.
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Can I park at the graduation venue?
Public parking is available near both venues.
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Can I visit any Student Centre?
Yes you can visit any Student Centre regardless of which campus you study at.
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Can I work full-time during my placement year?
Your placement will constitute full-time employment.
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Do I automatically join the Students' Union?
Yes, by studying with us you become a member of the Students' Union automatically.
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Do I get my official photos taken before or after the graduation ceremony?
Our official photographers are there all day, and the time of your visit is up to you.
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Do I have to pay Council Tax as a student?
Most students don't have to pay Council Tax.
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Do I have to pay for graduation ceremony tickets?
Graduation tickets are free.
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Do I need a driving licence to start the Paramedic Science programme?
You won't need your licence to start the course but may need to sign to say you will have passed your test by the end of your degree.
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Do I need to book the official photographer for my graduation ceremony?
Our official photographers are there all day, so no need to book.
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Does the campus have any quiet areas?
Spaces for quiet study can be booked through the library.
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Does the career mentoring scheme run all year round?
No, the Career Mentoring Programme opens for registration between September and October.
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Does the university offer part time jobs?
Yes, all part-time jobs being advertised at the university can be found here.
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Does the university run insight days?
Yes, the university runs insight days on various dates throughout the year.
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For how long can I expect to be on placement?
You would generally attend a sandwich placement for between nine and twelve months, while a summer placement generally lasts between six and twelve weeks.
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How can I be a student representative?
To find out more about how to take on a leadership role as a representative go to the GSU website.
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How can I book a casual sport activity?
You can book online or with the GSU.
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How can I book a room for group study?
Room bookings can be organised via the Portal.
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How can I book an appointment to see an Employability Skills Advisor?
Appointments can be booked online, by creating an enquiry, or by visiting us.
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How can I book parking if I haven’t got my student ID yet?
Student ID is not required for parking.
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How can I find out more about being a student ambassador or helper?
Get to know more about being a student ambassador and how to apply online.
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How can I get feedback on my Greenwich Business School interview?
This will come from your employer or the MBA Placements team.
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How can I join a sports club or society?
You can join clubs and societies during welcome week at a stall/stand or through the GSU website
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How can I join a sports team?
We have a variety of sports options available to you, from our Union teams, on campus facilities, and even online classes.
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How can I meet new people?
Meet new people through your classes, peer mentoring, clubs and societies.
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How can I raise an IT issue or make a IT request?
Visit the IT Service Desk page for more info
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How can I reset my student password?
Use the ‘Forgotten my Password’ link on portal login page if you have forgotten your password
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How can I set-up my Multi-Factor Authentication (MFA)?
You can install the Microsoft Authenticator app.
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How can I stop the emails I'm getting complaining I'm not on campus while I'm on placement?
Your retention office can correct this mistake for you and stop the emails.
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How do I access Ask Alumni+?
You can access Ask Alumni on our Ask Alumni+ platform.
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How do I apply for a Railcard?
You can buy a Railcard through the Railcard website or by getting an application form from a train station.
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How do I apply for a student assistant role on the MBA?
The MBA Placement team can help you with this.
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How do I apply for a student Oyster card?
Apply for a student Oyster card via the TFL website.
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How do I apply to be a student helper/production assistant for the Schools of Design and Stage & Screen?
You should email the school admin team to apply for these roles.
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How do I cancel my attendance at graduation?
Please create an enquiry and the awards team will be in touch
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How do I cancel my graduation gown hire?
You can contact the gown suppliers.
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How do I change my address on my record?
You can change your address on the Student Portal.
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How do I change my contact details?
You can change your contact details on the Student Portal.
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How do I change my name on my student record?
You can change your name on the Student Portal. Please ensure you have evidence of your name change.
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How do I change my term time address and contact number?
You can change your term time address and contact number on the Student Portal.
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How do I check that my profile is correct?
You can check your profile on the Portal and if you suspect there are any errors then you should log a query through the knowledge base.
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How do I find the building I need on the Greenwich Maritime campus?
Please refer to the Greenwich campus map.
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How do I find the Law School office?
You can visit the Law School's admin team in room 202, Queen Mary Building on our Greenwich campus.
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How do I get a visa for myself or my guests to attend graduation?
We’ve plenty of visa information online.
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How do I get in touch with Greenwich Students' Union Advice team?
You can fill in an online contact form or attend one of our drop-in advice sessions at either Avery Hill or Greenwich Campus.
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How do I get in touch with alumni?
You can join the Ask Alumni+ platform and connect with alumni.
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How do I get my new timetable now I'm reinstated?
Your timetable should be added to your profile on the portal.
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How do I hire my academic gown for my graduation ceremony?
There’s a link in your invitation email.
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How do I join the gym?
It's quick and easy to join the gym.
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How do I keep in touch with the university after I leave?
You automatically become a member of the Greenwich Alumni Community.
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How do I register to attend a graduation ceremony?
You’ll receive an invitation email.
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How do I update my mobile number on my student record?
You can change your mobile phone number on the Student Portal.
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How do I use the crowdfunding platform?
You can put in an application to use the platform at any time.
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How long will my graduation ceremony be?
Ceremonies last up to 1 hour 15 minutes.
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How many guests can I bring to my graduation ceremony?
You’ll get two guest tickets, but further tickets may be available later.
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How much does it cost to use the gym?
Gym membership is £45 every four months or free if your live in uni halls.
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How much is it to hire an academic gown for my graduation ceremony?
Gown hire is between £40 and £50.
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How much time per year will I be at university as an apprentice?
Apprentices have regular on-campus time throughout the year.
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I have additional requirements for graduation. Who do I contact?
Send an query into the Digital Student Centre.
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I missed my graduation ceremony. Can I attend the next one?
Yes, you don’t have to attend this time.
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I need help with my essay/assignment/dissertation. Can the library help me?
You can register for some of our workshops https://libcal.gre.ac.uk/ or book an appointment with a Librarian or an Academic Skills Tutor at https://libcal.gre.ac.uk/appointments
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I need to park on campus. How can I get a permit?
Parking permits can be bought from the parking permits website.
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I or one of my guests will be using a wheelchair at graduation. Who do I contact about this?
Send an query into the Digital Student Centre.
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I recently graduated, why can I no longer access my email?
Your Greenwich University student account expires 90 days (3 months) after you receive your results.
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I study at Medway. What services are available?
Medway Campus has lots to offer, including all the GSU services and Student Wellbeing Services.
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I want to attend graduation. Do I need an invitation email to apply for my visa?
You can use the email to support your application.
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I’m an international student. Can I attend a graduation ceremony in the UK?
You can, and we’ve visa information to help you attend.
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I’m interested in attending a career fair, where can I sign up?
You can sign up to our career fairs online - make sure to also keep an eye on your student emails.
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I’m interested in becoming a Student Ambassador, where can I sign up?
If you are interested in being a student ambassador, you can create an enquiry and apply.
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I'm a Student Ambassador - how can I get an employment reference?
If you are a Student Ambassador, you can obtain an employment reference from the Student Ambassador Staff team.
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Is parking available for blue badge holders attending graduation?
Yes, at both our Greenwich and Rochester venues.
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Is there a designated space for taxi pickups and drop-off?
There are specific taxi or mini-cab pick-up and drop off points at each campus.
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Is there a prayer room anywhere on campus?
There is a prayer room on each university campus. These are provided for all students and staff, of all faiths and none.
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Is there an out of hours policy for the Medway Campus?
To comply with health and safety legislation, we need to ensure that all work is performed safely.
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Is there anywhere to charge my electric car on the campus?
Unfortunately we do not currently have charging points for electric vehicles at any of our campuses.
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Is there financial support for my project or business idea?
If you need to financial support for a project or idea, you can put in an application to use the crowdfunding platform at any time.
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My course starts in January. What is my academic year?
Academic years run from the start of August to the end of July.
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My personal details aren't correct on the Student Portal. How do I change them?
You can amend your address and contact details yourself on the Student Portal.
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The date of birth on my record is incorrect. How can I change it?
Please log an enquiry in the Digital Student Centre.
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The entrance or exit I want to use is blocked! Why does this happen and what should I do?
From time to time, entrances and exits may change due to events happening on campus.
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The information the university has is incorrect. How do I change it?
Visit the Student Centre on any campus, ensuring you have all the necessary paperwork and your student ID card.
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What sports facilities are at Medway ?
We have access to sports training facilities at a local school and leisure centre.
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What are the nearest train stations to the Avery Hill campus?
The closest train stations to the Avery Hill campus are New Eltham, Falconwood, and Eltham.
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What are the opening times for the IT Service Desk?
Generally, 9:00am and 5:00pm
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What companies have the university matched students to in the past on the mentoring scheme?
We've matched students with a whole range of impressive employers.
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What does it mean if there is a hold on my record?
If there are holds on your record, you can't fully register as a student until they have been removed.
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What does the SU Advice Team advise on?
The GSU Advice Service can advise students on a whole range of topics.
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What happens if I don't complete my studies in time to attend graduation?
You’ll miss out this time, but you could attend a future ceremony.
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What is a 'hold'?
A hold is a note on your account to let us know if there is anything we may need from you.
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What is Ask Alumni+?
Ask Alumni+ is our online global networking platform for Greenwich alumni, students, and staff.
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What is the difference between a placement and an internship?
Taking a placement or internship is an opportunity to gain work experience relevant to your programme of study.
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What is the Greenwich Students' Union (GSU) Advice team?
The Advice team is a free, confidential and independent service.
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What is the nearest train station to the Greenwich campus?
The closest train stations to the Greenwich campus are Greenwich, Maze Hill, and Cutty Sark.
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What is the nearest train station to the Medway campus?
The closest train stations to the Medway campus are Chatham and Gillingham.
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What is the placement and internship criteria?
The placement and internship criteria can depend on a few factors.
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What is there to do around Avery Hill Campus?
Our campus in Avery Hill is the heart of our sports societies.
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What is there to do around Greenwich Campus?
At our campus in Greenwich, you will find the Greenwich Students' Union.
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What is there to do around Medway campus?
At our campus in Medway, you have the benefit of accessing the Students' Unions of 3 universities at the Student Hub.
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What should I do if I've missed a call from the Student Centre?
They will probably have sent you an email too so look for that.
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What will we be told about upcoming strike action by teaching and university staff?
You will find the latest news on strikes happening at the uni online.
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When does the FES Faculty Heat of the 3MT Competition take place?
The competition takes place in March annually.
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When is my graduation ceremony?
Dates are on the website, plus look out for your invitation email.
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When should I collect the tickets for my graduation?
Tickets will be available shortly before the event.
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When will I know the time of my graduation ceremony?
Look out for your confirmation email.
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When will I receive my invitation email for the graduation ceremony?
This will arrive a month or two before your ceremony.
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Where are graduation ceremonies held?
Your venue will be either the Chapel of St Peter and Paul or Rochester Cathedral.
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Where can I apply for placements?
Before you apply visit our careers website.
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Where can I collect my ambassador T-Shirt and lanyard?
Swing by the Employability Centre to collect your t-shirt and lanyard.
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Where can I find information about placements?
You can book Question and Answer (Q&A) sessions with the placements team online.
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Where can I find information about the mentoring scheme?
We're pleased that you are exploring our mentoring scheme!
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Where can I get free drinking water from, on Avery Hill Campus?
We have several water fountains on campus. They can be found in the Dome, the Gym and in Sparrows.
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Where can I get free drinking water from, on Greenwich Campus?
We have several water fountains on campus.
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Where can I get free drinking water from, on Medway Campus?
We have several water fountains on campus.
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Where can I go to eat or drink on campus?
There are places to eat and get coffee on all three campuses.
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Where can I go to see all the upcoming employability events and workshops?
You can find our upcoming events and workshops online and on social media.
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Where do I get student bus tickets from?
You need to register and book your tickets online for journeys to and from the Medway campus.
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Where is the ………. Building?
We have campus maps that will be able to help get to where you need to go!
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Where will the reception for my graduation ceremony be held?
The venue will be in your invitation email.
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Who are the elected Greenwich Students' Union officers?
You can find out who the current GSU officers are on the Greenwich Students' Union website.
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Who can give me interview feedback?
This will come from your employer or the MBA Placements team.
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Who can help me if my timesheet is wrong?
Query your timesheet with the Ambassadors team.
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Who do I tell if I'm a Faculty of Engineering and Science (FES) research student and want to go on holiday ?
You'll need your supervisor's approval if you want term-time holiday and to inform the FES Research Office.
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Who is my student rep?
Ask your programme leader if you don't know who this is.
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Why have I lost access to the library?
There’s a variety of reasons you may have lost access to the library such as finishing your course or overdue tuition fees.
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Will I need a car at university?
You do not need a car. The university has an inter-campus bus service.
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Will my degree classification be announced at the graduation ceremony?
Your degree classification won’t be announced.