We can accept your claim, reject it, or ask for further information. Your outcome email will explain the decision and for claims which are rejected it will explain the reason why we weren’t able to accept it.
Our Extenuating Circumstances website includes guidance on what happens after you submit your EC claim as well as being a fantastic resource for a lot of questions you might have about Extenuating Circumstances. You can also visit the GSU webpages on ECs for more information.